New restrictions on short-term rentals
The Italian Ministry of the Interior has issued a circular introducing new rules for accessing short-term rental properties. Specifically, the use of Key Boxes and remote document verification for guests has been banned. This move prioritizes direct, in-person interaction between the guest and the property manager to enhance security and prevent misuse.
Identification must be done in person
Under the new provisions, property managers are required to personally verify the identity of their guests and ensure that documents match the individual presenting them. This means that self check-in procedures, increasingly popular for their convenience, are no longer allowed.
Direct contact between guests and managers ensures that the person accessing the property is the same as the one registered during booking. This change poses challenges, particularly for those managing multiple properties or relying on automated systems.
Enhanced security against crime and terrorism
According to the Ministry of the Interior, these restrictions aim to prevent potentially dangerous situations. The goal is to avoid unregistered individuals with possible ties to crime or terrorism from accessing properties anonymously.
Direct verification reduces the risks of false identities and provides better monitoring of individuals staying in short-term rentals. Although this measure may be inconvenient for some managers, it seeks to protect both citizens and property owners.
A divisive measure for industry operators
Reactions to the circular have been mixed. While some operators acknowledge the importance of these rules for improving safety, others criticize the added bureaucracy and difficulty in implementing these regulations for remotely managed properties. Striking a balance between security and convenience remains a significant challenge in this evolving market.
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